Shipping Information

Welcome to Human Hair USA Shipping Information Page!

At Human Hair USA, we are committed to delivering your luxury wig orders in a timely and efficient manner. Below you will find detailed information about our shipping policies and procedures. If you have any questions that are not answered here, please contact our customer service team for assistance.

Domestic Shipping:

  • Standard Shipping: Enjoy complimentary standard shipping on all orders within the United States. Orders are typically processed and shipped within 2-3 business days, with delivery expected within 5-7 business days after dispatch.
  • Expedited Shipping: Need your order sooner? We offer expedited shipping options at an additional cost. Please see the checkout page for rates and delivery estimates.

International Shipping:

  • Availability: We ship to over 50 countries worldwide. Please check our international shipping list at checkout to see if your country is included.
  • Costs and Delivery: Shipping costs and delivery times vary depending on the destination country and the shipping method selected. All applicable taxes, duties, and customs fees are the responsibility of the customer.

Tracking Your Order:

  • Once your order has been shipped, you will receive an email with your tracking information. You can use this information to track the progress of your shipment on the carrier’s website.

Shipping Restrictions:

  • Please note that due to shipping restrictions, we cannot deliver to P.O. Boxes or military bases.
  • Certain items may be subject to additional shipping and handling restrictions due to their size or nature.

Lost or Damaged Packages:

  • If your package is lost in transit or arrives damaged, please contact our customer service immediately. We will work with you to resolve the issue as quickly as possible, whether it be through a replacement or a refund.

Returns and Exchanges:

  • For information on returns and exchanges, please visit our Returns & Exchanges page.

We at strive to ensure that your luxury wigs arrive safely and on time. We appreciate your business and look forward to serving you!